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Support Services Team

Guidance Officers

We have two Guidance Officers at Mackay North, one for our junior students in Years 7, 8 & 9 and one for our senior students in Years 10, 11 & 12. Our Guidance Officers are available to help students in several different areas:
  • personal: friends, family, personal relationships
  • academic: subject selection, applying for tertiary courses, improving study skills, managing time, exam preparation and career pathways
  • work: characteristics of jobs, opportunities available, developing a suitable career path, applying for jobs, apprenticeships and traineeships.

Julie Woods, our Senior Guidance Officer, can be contacted on (07) 49631666 or via email
Alison Stillman​, our Junior Guidance Officer, can be contacted on (07) 49631666 or via email on as​ 

Community Education Counsellor

Mackay North’s Community Education Counsellor (CEC) is dedicated to providing support and educational counselling to our indigenous students and their families. Our CEC plays an important role in managing students' attendance and encouraging social and academic participation. Our CEC also coordinates student wellbeing programs, links students with work experience opportunities and fosters connections with the greater community.
Laurel Dodd is available Monday to Friday 8.00am – 3.30pm and can be contacted on (07) 49631666 or via email on


Our School Chaplain participates in the everyday life of school and provides support and pastoral care to students and the school community.  Our Chaplain cares for children struggling with a wide range of issues, including family problems, friendship issues, peer pressure, self-esteem issues, bullying, stress and anxiety. He also attends excursions, school camps and coordinates different programs designed to build student resilience and self-awareness.
Our Chaplain also runs a Breakfast Club three mornings a week where students are provided with toast and cereal and also a space where they can feel welcome and supported.
Luke Parter is available on Mondays, Wednesdays and Fridays and can be contacted on (07) 4963741 via email on 

School Health Nurse

The School-based Youth Health Nurse works with the school community to promote health and wellbeing, rather than administer first-aid, and to create a healthy, supportive school environment.

The Youth Health Nurse can provide students with information about:
  • healthy eating and physical activity
  • feeling unhappy or stressed
  • relationships
  • healthy skin
  • sexual health
  • smoking, alcohol and other drugs
  • personal and family problems
  • growth and development.

Rachel Archer is available Mondays, Wednesdays and Thursdays and alternate Tuesdays. She can be contacted via phone (07) 49631606 or via email on 

Youth Support Co-ordinator

Mackay North has a Youth Support Co-ordinator (YSC) who is available to provide individualised support to any of our senior students who may need help in remaining engaged in their education or transitioning to alternate pathways. Our YSC provides academic and emotional support, monitors attendance and are involved in delivering programs that build student resilience and wellbeing.
Robyn Iorio is available Monday to Friday and can be contacted on #49631666 or via email on



It’s important that all students feel safe at school, and to assist with this Mackay North has implemented STYMIE, an anti-bullying tool. External Link   is a website that allows students who witness another student being bullied, to anonymously report the incident and upload evidence including screen shots of social media discussions and text messages. The information is sent to appropriate staff at the school and contact will be made with the student being harmed so they know they are not alone. 

Bullying - No Way!

Bullying. No Way! is a resource created by Australia's educational communities as well as students, staff, parents, agencies, education officers and community members. It is intended to support young people to be safe, supported, respected, valued - and free from bullying, violence, harassment and discrimination. The Bullying. No Way! website contains information and support for students on how to handle situations of bullying. For more information visit the Bullying. No Way! website  External Link.

Online Games

Students and adults of all ages can play online multiplayer games. To play, all one needs is an internet connection and a device such as a computer, PlayStation, X-Box, Wii or a Nintendo console. However, these online games can now be played on hand held devices such as smartphones, tablets, Nintendo devices and other devices with Wi-Fi connection.
With multiplayer games, students can communicate and chat online with other players both locally and overseas. This allows contact with people with whom your student is not familiar, and this may place your child at risk. Therefore, Brett Lee, from Internet Safe Education, has put together a safety guide handbook to assist parents with online games and to minimise that risk.
For your copy of the Game Handbook, please click on the link below.